Terms & Conditions

Menu’s supplied provide specific conditions at the bottom of each page. Please read them carefully to understand what is included or excluded in your function.

 

Compliance

DC Catering holds a City of Gold Coast ‘Off site catering’ food licence which enables us to cater anywhere within Queensland.

Independent auditing is carried out each year on our food safety program and food standards to ensure we are complying with the council’s conditions of licencing and the QLD Food Act 2006.

We also are rated 5 Stars in the City of Gold Coast Eat Safe program.

 

Food Safety

Your products have been served or delivered to you at the correct temperature according to the QLD Food Act 2006.

Potential health hazards arise when hot food drops below 65 degrees and when cold food rises above 5 degrees.

To maintain these safe levels, we recommend that you;

-Refrigerate any cold platter products that we deliver to you immediately.

-Dispose of excess hot food post function.

-Discard all food products after 24 hours.

 

Dietary Requests

Specific dietary requirements that require a special prepared meal will incur a $5 per guest surcharge to accommodate labour and extra ingredient costs. If we can remove ingredients to accommodate your guests dietary request we will do so with no charge.

While we take all care in catering to your specific allergies, our foods are prepared where aligans may still be present.

DC Catering take no responsibility for allergic reactions to you, our your guests

 

Booking and Payment

When you have decided how we will fulfill your catering needs for your function, a quote will be created to verify all details.

Once accepted, a tax invoice will be issued verifying numbers and final costs.

50% of the total function cost is required for a deposit.

DC Catering reserves the right to secure the booking for your function only when a deposit is paid.

The final amount will be due no later than 7 days prior to the function date.

Any additional variances on your function day to the invoiced amount will be amended with another invoice payable when issued.

 

Outstanding Payments and Charges

The Client agrees to pay all amounts due in clear funds within DC Catering’s agreed timeframe but no later than 30 days from the date of invoice.

The Client agrees that if it fails to pay in accordance with this clause, the Company may:

  1. Charge a late payment fee of 5% on all amounts paid after the due date;
  2. Charge interest on debts at 20% per annum from time to time;
  3. Charge a dishonour handling fee in the amount of $95.00;
  4. Recover all collections costs and expenses incurred in collecting overdue accounts on an indemnity basis;
  5. Withhold supply;
  6. Sue for the money owing on the goods or services provided.
  7. In the event where this agreement has been entered into by more than one party each party shall be jointly and severally liable for any amounts overdue.

 

Cancellation

DC Catering will retain a forfeiture amount of monies paid to cover expenditure.

Pro-rata deposit refund amounts:

Cancellation Advised Before Function Refund
14 days or more before the function 100%
7-13 days before function 30%
0-6 days before function 0%

 

Acceptance of services with DC Catering signifies you have read and understood these Terms and Conditions.

David See

Director/ The Chef

david@dc-catering.com.au

Brian See

Business Manager / The Other Chef

brian@dc-catering.com.au